Terms of service

Welcome to Dalli Natur-Vitamine GmbH! The terms "we," "us," and "our" refer to Dalli Natur-Vitamine GmbH. Dalli Natur-Vitamine GmbH operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Dalli Natur-Vitamine GmbH is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, as well as all policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your statutory rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting or using our Services or interacting with them, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in the state or province of your residence and that you have given us your permission to allow any of your minor dependents to use the Services on any device you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing products and services offered by us, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for the security of your login information and for all activity on your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online stores. However, please be aware that the colors or appearance of the products may vary from what you see on your screen, depending on the type of device you use to access the store, as well as your device's settings and configuration.

We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or will match the images or representations in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Dalli Natur-Vitamine GmbH reserves the right to accept or decline your order at its sole discretion for any reason. Your order is not accepted until Dalli Natur-Vitamine GmbH confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Dalli Natur-Vitamine GmbH may not be able to accommodate cancellation requests after order acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or telephone number provided with the order.

The return or exchange of your purchases is governed solely by the terms of our Return Policy [LINK].

You represent and warrant that your purchases are for your personal use or use within your household and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price valid at the time the order is placed and is listed in your order confirmation email. Unless explicitly stated otherwise, the prices quoted do not include taxes, shipping costs, handling fees, customs duties, or import taxes.

The prices listed in our online shops may differ from prices in our physical stores or in online shops and other stores operated by third parties. We may offer promotions related to our services from time to time, which may affect pricing and are subject to separate terms and conditions. In the event of any conflict between the terms of a promotion and these terms and conditions, the terms of the promotion shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account information and other details, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use this credit card for the purchase, (iii) any charges incurred by you will be paid by your credit card company, and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling charges and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand the goods over to the shipping carrier, title to and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our services, including but not limited to all trademarks, brands, text, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of Dalli Natur-Vitamine GmbH, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any of the materials on the services. Unless expressly stated otherwise herein, nothing in these Terms grants you, nor may it be construed as granting, a license or any other right under any patent, trademark, copyright, or other intellectual property right of Dalli Natur-Vitamine GmbH, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Dalli Natur-Vitamine GmbH.

The names, logos, product and service names, designs, and slogans of Dalli Natur-Vitamine GmbH are trademarks of Dalli Natur-Vitamine GmbH or its affiliates or licensors. You may not use these trademarks without the prior written consent of Dalli Natur-Vitamine GmbH. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may have access to customer tools offered by third parties as part of the Services. We do not monitor, control over, or influence these tools.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions, and without any endorsement. We shall not be liable for any damages arising out of or related to the use of optional third-party tools.

Your use of any optional tools offered through the website is entirely at your own risk and discretion. You should therefore familiarize yourself with and accept the terms of use of the applicable third-party tools.

We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features will also be considered part of the Services and are subject to

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTICE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and should not be removed or altered.]
Dalli Natur-Vitamine GmbH is powered by Shopify, which allows us to provide the services to you. However, all sales and purchases you make in our store are made directly with Dalli Natur-Vitamine GmbH. By using the services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Dalli Natur-Vitamine GmbH, including any injuries, damages, or losses resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with Dalli Natur-Vitamine GmbH.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is governed by our Privacy Policy, which can be viewed here [LINK], and certain personal information may be governed by Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services is transferred to and shared with Shopify and third-party service providers, who may be located in a country other than your country of residence, to provide you with the Services. For more information about how we, Shopify, and our partners use your personal information, please see our Privacy Policy [LINK].

SECTION 11 – FEEDBACK
When you send, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms and Conditions.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed all compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms. We are and shall remain under no obligation (1) to maintain the confidentiality of your Feedback; (2) to pay you compensation for your feedback; or (3) to respond to your feedback.

We may, but are not obligated to, monitor, edit, or remove feedback that we, in our sole discretion, determine to be unlawful, abusive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms and Conditions.

You agree that your feedback will not infringe any rights of any third party, including copyright, trademark, privacy, personality, or other individual or proprietary rights. You further agree that your feedback will not contain libelous or otherwise unlawful, abusive, or obscene statements, or contain computer viruses or other malware that could in any way affect the operation of the Services or any related website. You are not permitted to use a false email address, impersonate another person, or otherwise mislead us or any third party as to the origin of feedback. You are solely responsible for any feedback you provide and its accuracy. We assume no responsibility or liability for any feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions.